Privacy Policy

PRIVACY NOTICE

We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice, or our practices regarding your personal information, please contact us at queen_nerd@glamnerdcandles.com.

When you visit our website www.glamnerdcandles.com you are trusting us with your personal information.  We take your privacy very seriously.

  1. What information is collected?

We collect personal information that you voluntarily provide to us when you register with an account on www.glamnerdcandles.com, purchase a product, or otherwise when you contact us.  The personal information we collect may include the following:

Personal information:  This could include your name, phone number, email address, phone number, mailing address.

Payment Data: We will collect data necessary to process your payment if you make purchases, such as your credit card number.  All payment data is stored by Shopify.  

Here is Shopify’s privacy information: https://www.shopify.com/legal/privacy.

  1. How is your information used?

We use information provided by you to fulfill and manage your orders.  Information may also be used if you choose to create an account for your convenience.  We may also use your email address to contact you after a purchase to request feedback on our products. 

You may also opt-in to choose to receive marketing and promotional emails and communications.  You can unsubscribe to these emails at any time. 

We may also in the future use your information to develop and display personalized content and advertising tailored to your interests and/or location and to measure its effectiveness.

  1. Information Sharing

Your personal information will only be shared with third parties to process your order (ex UPS or USPS for shipping, Paypal, Shopify). 

Other times when we may be legally required to share your information could include court orders, legal proceedings, governmental requests, etc.  This could also include suspected fraud or concern for illegal activities by law enforcement agencies. 

We do not share, sell, rent, or trade any of your information with third parties for promotional purposes.

  1. How long is your information kept in our system?

We keep your information for as long as necessary to fulfill the purposes outlined in this privacy notice unless otherwise required by law. When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

  1. How do we keep your personal information safe?

Shopify is certified to the Level 1 PCI DSS standard.  Stores are equipped with data encryption tools, protection of Shopify payment transfers, constant security monitoring.  However, despite the best safeguards and security efforts no electronic transmission over the Internet can be guaranteed to be 100% secure.  We do our best to protect your information, but also suggest that you access our website within a secure web environment.

  1. Do we collect personal information from minors?

We do not knowingly collect data from or market to children under 18 years of age.  By using our website, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Website. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records.

  1. Your privacy rights:

You may review, change, or terminate your account at any time.

We will not discriminate against you if you exercise your privacy rights.

You may request correction of your personal data if it is incorrect or ask to restrict the processing of the data

To request to review, update or delete your personal information please email queen_nerd@glamnerdcandles.com with the details of your request. 

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